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Holiday Inn Express Century City: Traveler Reviews

Call now to book: 877-270-6397 from HIExpress.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 18 reviews
18 Reviews
5.0 of 5 stars
3
4.0 of 5 stars
9
3.0 of 5 stars
1
2.0 of 5 stars
2
1.0 of 5 stars
3
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#89 of 259 hotels in Los Angeles
Show Hotel DetailsHide Hotel Details
  • Hotel class: 2 of 5
  • Rooms: 47
Description: Small European-style Hotel located in West Los Angeles, near Beverly Hills/Century City area. This description is based on information provided by the hotel.
Address:
10330 W. Olympic Blvd
Los Angeles, CA 90064
Check Rates: $194 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Holiday Inn Express Century City

( 9-13 of 18 )
“Urgh. Dreadful.”

Holiday Inn Express Century City

Aug 31, 2006
3/4 found this review helpful

Normally, I wouldn't bother to review a Holiday Inn, because you pretty much know what to expect, but this place was so much worse than I had anticipated.
Obviously, you don't expect much from Holiday Inn. They offer basic accommodation at a low price, and usually do so reasonably competently, as long as you're not staying for too long. I only chose Holiday Inn because I was only going to be in LA for one night, and because my priority was to be as close as possible to a specific Century City address, as I am unfamiliar with the city.
But this place really failed to live up to Holiday Inn's usual standards. Whether you consider their usual standards to be adequate or not is besides the point - even a true Holiday Inn devotee would struggle to find this sty acceptable. Everything in the building (carpets, furniture, appliances, decor) was at least 30 years old, or had been horribly mistreated in order to give that impression. Nothing was particularly clean and it was all depressingly drab. Front desk staff were genuinely struggling to understand me (whether it was the English language or simply my English accent that caused the problem, I don't know, but if I were foolish enough ever to return, I would come armed with a Spanish phrasebook) and they also managed to lose the suitcase that I left in reception (although it did eventually turn up). The food and furniture that I found in the squalid breakfast room depressed me beyond belief.
I have given 2 stars rather than one to take into account the low price and my already low expectations, and to reflect my grudging admission that it propbably could have been worse (at least the TV worked and the water was hot).

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AreAnyNamesNotTaken's Summary
Date of Stay: August 2006
Member since: August 29, 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 1 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 3 of 5 stars Business service
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Average price*: $194 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
“Avoid at all cost!”

Holiday Inn Express Century City

1 of 5 stars
Los Angeles
Aug 15, 2006
2/4 found this review helpful

I had my parents in town over the weekend. I liked the location and had them at the Courtyard last visit. This hotel is a joke. First off all the parking is pathetic. They have about ten spots for the whole hotel. Worst is you can't even drop off or pick up someone because the parking lot has only one entrance! As soon as you pull in, some pulls in behind you. Now you can't turn around either because there is no room.

The room had a leak from the bathroom above so my parents had to move after they had already unpacked. The phone also didn't work as I tried to call them and keep getting the HIE voicemail. This was the worst because my parents are in their 80s and I knew they were in their room. I complained to the manager but he did nothing but say it's working fine. Do yourself a favor and stay at the Courtyard accros the street.

  • This TripAdvisor Member:
    • Liked — nothing
    • Disliked — parking, phones and manager.
    • Tips/Secrets: — stay away
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
icenet's Summary
Date of Stay: August 2006
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 35-49
Member since: August 15, 2006
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
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Check Rates
Average price*: $194 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
“Great hotel and a great price”

Holiday Inn Express Century City

4 of 5 stars
SYRACUSE, NEW YORK
Jun 7, 2006
2/3 found this review helpful

This hotel is fine. My fiance and I stayed there from June 1st - 4th, 2006. Its a small hotel with only 45 rooms. There weren't many people in the hotel so they bumped us to a suite. They said it was a newer room and it was adequete as far as furnishment went. The parking is valet, so the staff is keeping an eye on your car for you. The breakfast is good and there is a Ralph's (large grocery store chain) right across the street. The rooms are clean. Its easy to get to the highway from the hotel. The staff is nice. Most of all as far as rates go, this hotel if fairly inexpensive.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: June 2006
Member since: June 07, 2006
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Average price*: $194 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
“No Problems”

Holiday Inn Express Century City

May 21, 2006
2/4 found this review helpful

Stayed for 7 nights for business. Staff were friendly. Room clean, large. No complaiints. Added benefit supermarket across the road!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: February 2006
Member since: May 21, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Check Rates
Average price*: $194 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
“Poor Management and Unprofessional Attitude”

Holiday Inn Express Century City

1 of 5 stars
Seattle, WA
Dec 31, 2005
4/9 found this review helpful

We had reservations at this hotel for a room with a handicap accessible shower. Our handicap accessible room was not available when we arrived, supposedly due to a stopped up drain. Our reservations had been made several days in advance, and our cell phone number was available to this staff. The room was guaranteed by credit card. No one advised us in advance that we would have NO ROOM when we arrived at our expected 10 pm arrival! When we arrived, we were told we would have to accept a room with NO accessibility. Of course, we asked why no one had informed us prior to our arrival so we could have found other accommodations. We were told no one thought it mattered since most people don't really need these rooms! We had to search the city at 10 pm at night for other accommodations after traveling all afternoon and evening! Totally unprofessional management!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Skylar_B's Summary
Date of Stay: December 2005
Member since: December 31, 2005
  • My ratings for this hotel are:
    • 1 of 5 stars Service
Was this review helpful? Yes No
Check Rates
Average price*: $194 (year-round)
Call now to book: 877-270-6397 from HIExpress.com

Reviews of Holiday Inn Express Century City

( 9-13 of 18 )
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Holiday Inn Express Century City Also Known As

Address: 10330 W. Olympic Blvd, Los Angeles, CA 90064