I got a great rate on my room using Orbitz.com and taking advantage of a coupon code. I got this room for fairly cheap for 3 nights, so in no way was I expecting perfection. I just wanted what they advertised, which was a clean room on the beach.

We show up, and check in, and before entering the room, my family all went down to the water to walk on the beach. About 30 minutes later we start hauling luggage into the room. Room doesn't look bad at first sight.

Once we get everything in, my sister goes to use the bathroom, and the toilet was dirty. By dirty I mean dried urine and fecal matter on the toilet. We tried to scrub it off and it wouldn't even budge. The pictured included are AFTER scrubbing with soap and a paper towel.

Seeing this, we then looked around the room and noticed it didn't seem to have been vacuumed in a while, and the sheets had a couple of stains on them.

I'll let the picks of the fridge do the talking as I have no idea what that is in there and frankly I don’t care to know. Pure filth!

Disgusted, I call Orbitz since they are who I paid for thus transaction. They try to call the hotel to see if I can switch rooms. The hotel doesn't answer. Orbitz has a special emergency (after hours) number for this hotel that they try and no one answers either.

I check the office and lights are out. So I had Orbitz check a few rates for me for other nearby hotels, but I ended up going to another hotel and having to shell out almost $300 for a new room. At this point we were tired and after driving close to 16 hours we just took the first thing we saw. I had the guy from the new hotel (Sun Viking Lodge) let me look at this room before we paid and it was fine.

We had a decent time there and when I got home I tried to take care of this and get my money back for the first hotel, plus I thought the hotel should cover the new hotel's bill, as it was nothing I could control. If they had answered the phone, I would have gladly considered a new room had I been able to inspect it first.

This is where the real trouble starts. I call Orbitz again and have them to bat for me. To their credit, they did try. They contacted the hotel and the hotel wanted proof I left so I faxed them the new bill, and also e-mailed the photos to Orbitz. I figured since the hotel wanted proof that they were going to help me...........they refunded me $15 and some change! They also charged my card themselves even thought it was a pre-paid reservation through Orbitz. They refunded all but $12 of the new charge, and then an extra $15.00 and told me they wouldn't give a full refund because I didn't let them know I was leaving. Well I tried!

I faxed letters to the hotel multiple times and they never got back in touch with me. They even ignored Orbitz's continued request for them to refund my costs for the new hotel.

In the end, Orbitz gave me some vouchers to use on a future booking, but I am still out time and money.

I was going to try to take them to small claims court, but that means I would have to drive another 15-16 hours each way and I didn't have the time to do this.

I have included pictures of this fiasco.

I went with Sunny Shores because I was going to the 24 hour endurance race and wouldn't be spending much time in the room and therefore wanted something reasonably priced. The price was excellent and overall the motel is good. There is fresh paint on the walls, but if they replaced the floor coverings and faucets it would make a big improvement. I do think it is time for them to get new bed linens and towels. They weren't dirty, just not white because of age and use. The previous comment about checking in worried me a little, but when I called (I got the main office, not that actual motel) I was told there would be no problem with my later arrival time. When I arrived I called the number on the door for emergency and after hours contact and was told my key was in the mailbox. I looked in and sure enough there was an envelope with my name on it along with two others. I can't complain about that, it works and apparently works for them too.

The place is not so bad, but it is badly required, bad service, dirty linen and towels, reception is open only from 9 to early afternoon ... So if you arrive late (when I speak to arrive late I mean after 6/7 pm!!!!) you may lose the room and remain without housing... because no one is physically present to check you in and give you the keys of the room... that's what unfortunately happened to me the first night!!!!!
There's a little nice pool but it's not clean, so it's unusable....
total judgement : zero.
Discourage all

I got an excellent rate for a 3 night stay on orbitz. At approximately $45 for the entire stay I wasn't expecting much. Overall, I would say that the hotel was okay. I would relate it to a college dorm experience. Things were "clean enough" for the price paid, although I would recommend eyeballing the sheets, towels, and pillows before use, as they seemed to have seen very heavy usage over the past however many years. They also charge a $3/day parking fee I believe, I would call to check that. I did not pay too much attention to it since I did not have a car on my trip. I would recommend this hotel if you are looking for something cheap for yourself or to share with friends, but I would probably spend a little more on a hotel if I was taking a significant other.