Just returned from holiday travels that included a stay at Daytona Beach Regency. I wish that there was a rating between "Terrible" and "OK with some problems"- that would be the best fit. We are Sunterra owners, but have never been to this location. Our evening arrival was a bit unnerving as the area around the hotel and parking lot were poorly lit. I'm from Brooklyn and I felt unsafe ! The rooms were HUGE and our 11 year old enjoyed having the mini fridge in her lock off room along with a garden tub. The furniture and finishings seemed worn out and overused. This appears to be a property that is prime for an overhaul. Staff was ok, didn't seem to be attentive to guests unless you walked right up to them. No greetings, or eye contact unless you were making a specific request. We did need the lock off unlocked and staff came quickly and were helpful with that. I donot see us returning.

This is actually called Sunterra Daytona Regency now, We exchanged through Interval International. We stayed in the 2 bedroom unit. One room had a king and the other a double bed.Everything is our unit looked newer and in good shape. The staff was very helpful, friendly and wanted to please. We were there in December. The outside pool was not heated but the repair was scheduled for Jan 2008, they also plan to replace outside furniture and paint the deck this winter. The parking is gated under the first floor.

Loved it!! Loved it! Loved it! I was small and cozy compared to the bustling resort next door, but we had the place pretty much at peace and not to crowded. The room was huge for a 1 bedroom and we all fit (5 of us) and we had 2 balcony's with a partial ocean view and a view of the street. During Thanksgiving week old time cars drive up and down the mainstreet and we could see it from our balcony. As well as the beach was right there...what else could you want? I guess maid service. You don't get maid service here...this is a timeshare resort. However, you also in walking distance to the mall. You have 1 outdoor pool and 1 indoor pool. We roasted marshmellows at the fire pit. The outdoor pool was not heated (that was a dissappointment), so we mainly used the indoor pool. This time of year is called "Red Tide" so some people may experience couphing, runny nose and tearing eyes..but none of us experienced it and my son has asthma...

When I checked into my room, there was a burn mark in the carpet. This did not bother me very much, as I was planning on spending most of the time on the beach with my family.

However, when I got home from my trip, I noticed an extra $575 charge on my credit card from the hotel. I called and talked to John Betros, the general manager, and he accused me of personally causing the burn mark in the carpet. He was extremely rude to me, and treated me like a criminal. He refused to even acknowledge the possibility that the burn was caused by a previous tenant, or a member of the hotel staff. He has refused to give me a refund. I would never stay at this hotel again.