My husband and I stayed here for our 5 year wedding anniversary. The room was CLEAN! The bathroom was CLEAN!!!! The king bed was comfy not like your normal hard hotel bed. They have a pool but it is not very deep, so it would be great for kids. When we come back we would stay here again and bring our kids.

I was there at a convention and had the most wonderful room! I highly recommend this hotel.

I booked our reservations through Hotrooms.com after The James Hotel would no longer honor my reservations due to a change in management [very last minute - I was NOT happy with The James Hotel!!]. I was originally bummed to be staying in a large chain instead of a small boutique hotel. The staff at the Sheraton, from the first person we met, were kind and fun and professional. The hotel has a 'small' feel, not a huge chain feel. They allowed us to get into our room early, the rooms were super clean and had a nice few. The location is perfect to walk to Michican Avenue or Rush Street shops and restaurants. I'd certainly stay here again.

Stayed two nights at the Four Points because it was priced well and in a nice location in Chicago. I did not expect much as past experiences at Four Points hotels have been poor. This one was very nice.

I arrived unfortunately during Spring break and since this hotel is near the American Girl store (or perhaps there was an American Girl convention nearby) it was full to the brim with doll carrying young ladies. This simply meant that there were a lot of people everywhere. At check-in: lots of people. At breakfast: lots of people. At the pool: forget about getting near it. For some reason the fitness room was always empty though.

Seriously, the room, which was the important part of the stay, was nice. It was deeper than most rooms so felt spacious. It was clean and decorated in light colors so it felt bright. The bed was comfortable. I was surprised to find a fridge and a microwave in the room. I do not know if these are standards or I was lucky. The hotel secures its elevators: you need a key to get to your floor. I like that in the cities.

I had some trouble with the internet: not enough bandwidth, I guess, because it was slow and often did not complete its connections.

The hotel is located over a grocery store (Trader Joe's) and is close to restaurants, stores, and sights to see. It is also near the subway. I took the subway from O'Hare for two dollars and walked about 1/2 a mile to the hotel, saving some money.

I'd stay again. The rate could not be beat and in spite of the densely populated spaces (which may have been a anomaly for that week) the staff were consistently helpful and friendly.