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InterContinental Chicago: Traveler Reviews

Call now to book: 800-980-6424 from InterContinental.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 275 Reviews
5.0 of 5 stars
102
4.0 of 5 stars
85
3.0 of 5 stars
36
2.0 of 5 stars
31
1.0 of 5 stars
21
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#40 of 174 hotels in Chicago
Show Hotel DetailsHide Hotel Details
  • Hotel class: 5 of 5
  • Rooms: 844
  • Address: 505 North Michigan Ave Chicago, IL 60611
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Striking Hotel Complex in Landmark 1929 Building with adjacent high rise Hotel Tower. This description is based on information provided by the hotel.
Business Center Fitness Center No Free High-Speed Internet No Free Parking Pets Allowed Restaurant Room Service Swimming Pool
Check Rates: $307 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of InterContinental Chicago

( 75-79 of 275 )
“Loved Chicago - who cares about the hotel!”

InterContinental Chicago

5 of 5 stars
Sydney, Australia
Apr 27, 2008
2/4 found this review helpful

The best thing about this hotel is the location on the Magnicent Mile, just walk outside and stroll down this street and immediately you notice the overwhelming array of shops and department stores. A shopping paradise for serious shoppers. The open top bus tour (hop on/
hop off) station is also just two minutes away.

Check in – We arrived at 5.30am and had booked a room for the previous evening, so check-in was easy and efficient especially at this time of the morning. We did notice later the hotel is extremely busy and queues were often seen.

Room- Our room 556 faced Michigan Avenue “the Magnificent Mile” we had no real view as we were placed on the 5th floor.

The room had a king size comfortable bed with lovely feather down pillows. A huge plasma TV sat on top of a cabinet and a good size-
working desk was handy for catching up on work or e-mails. No broadband but Wireless High-Speed connection, which worked extremely well.

A long red sofa bed was placed beside the large windows. Mini bar, safe and wardrobe were also neatly tucked into the comfortable spacious room.

The room is not modern but had a 1930’s décor, which created a soft and cozy atmosphere. The bathroom was standard size with a shower over the bath; good quality Damana toiletries were also generously supplied.

Breakfast – The breakfast is located on the second floor in the Zest Restaurant. One can order from a menu or have the hot buffet meal, which also includes a chef-cooking omelet’s. We thoroughly enjoyed every meal.

Bars – There is a comfortable lobby bar offering cocktails, beer and wine located just near the reception. Eno is another bar, which is located in the Historical Tower lobby level and offers more than 300 varieties of wine and 35 different types of cheese and a selection of handmade gourmet chocolates.

Next door to the hotel is Starbuck’s coffee shop, which we found incredibly handy.

Facilities – There is a fabulous heated swimming pool located on the 12th floor in the Historical Tower. The pool is a junior Olympic size with beautiful blue Majolica tiles with a fountain of Neptune on the east wall of the pool.

The gym is also located on this floor. An ATM machine is located just near the Business Centre in the Historical Tower on the lobby level.

Overall – I have given the Intercontinental Hotel 5 star rating for being a beautiful landmark building located in a prime position in Chicago offering comfortable quality rooms. There’s nothing I can say I disliked and we thoroughly enjoyed our five day stay.

We actually loved Chicago with its excellent shops/restaurants/cafes it's a fabulous city for any traveller to visit.- highly recommended by Ellemay !!

Shops or food - its hard to decide which gets my 5 star!

  • This TripAdvisor Member:
    • Liked — location
    • Disliked — lost my room key - escorted up to room by security...(bad)...experience..not worth mentioning as it was just bad hotel policy.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellemay's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Business
Age group: 50-64
Member since: August 06, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Business meeting / Event, Great food / Wine, Shopping
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Check Rates
Average price*: $307 (year-round)
Call now to book: 800-980-6424 from InterContinental.com
“What a disappointment”

InterContinental Chicago

2 of 5 stars
Florence, AL
Apr 26, 2008
0/1 found this review helpful

We stayed here several years ago and had a vague but favorable recollection of the visit. We stayed in the older part and enjoyed the traditional but updated room. This time our suite was in the newer tower and was not charming or comfortable. The windows were too high for looking out and so dirty that our limited view was obscured. The sofa bed for our daughter was the worst we have encountered. All this for a price that seems much higher than in the past. In spite of the great location, I doubt if we will stay here again.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — The room
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rrayal's Summary
Date of Stay: April 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 50-64
Member since: January 19, 2007
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $307 (year-round)
Call now to book: 800-980-6424 from InterContinental.com
“Price of parking was ridiculously high!”

InterContinental Chicago

Apr 22, 2008
0/2 found this review helpful

After a wonderful day & evening in Chicago, my husband & I were very unpleasantly surprised to find out upon checking out the following morning that the parking fee for one overnight at InterContinental Chicago was $49! Yes, this hotel is right on Michigan Avenue, and yes it was a nice room, but $49 for one overnight of parking seemed inordinately high. The usual $35 parking per night in Chicago is high enough, but $49 was over the top; we will not be staying at the InterContinental again! (We booked our room through HotWire, which does not give you the parking fee costs before you book, so we'll also be very leery of using HotWire again.

  • This TripAdvisor Member:
    • Liked — location
    • Disliked — very high parking fee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarmenMoline's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: February 07, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Tourists
I selected this hotel as a top choice for:
Shopping, Other
Was this review helpful? Yes No
Check Rates
Average price*: $307 (year-round)
Call now to book: 800-980-6424 from InterContinental.com
“Great experience -- get the hotwire price”

InterContinental Chicago

Mar 29, 2008
1/1 found this review helpful

The Intercontinental is a great hotel, with helpful and pleasant staff. It's in a very central location, just north of the river on Michigan Avenue.

The facilities are high quality, and there's a very good wine bar connected to the hotel.

But you will normally pay relatively high prices for it. We were fortunate in that we got our reservations through Hotwire and paid a very economic price.

One negative: they charge for extras like Wi-Fi and the gym. Other than that, this is an excellent place to stay for a visit to Chicago.

  • This TripAdvisor Member:
    • Liked — location and high-quality service
    • Disliked — being charged for Wi-Fi and gym
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Call_Me_Mister_Fun's Summary
Date of Stay: February 2008
Traveled with: Family (extended)
Visit was for: Other
Age group: 50-64
Member since: July 21, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Older travelers, Tourists
I do not recommend this hotel for:
Great pool scene
Was this review helpful? Yes No
Check Rates
Average price*: $307 (year-round)
Call now to book: 800-980-6424 from InterContinental.com
“better than advertised”

InterContinental Chicago

Mar 28, 2008
1/1 found this review helpful

I stayed here two nights for a meeting, and I am much happier than most reviewers. My room was a corner room with a king bed. there wasn't a lot of walking area, but everything was here, including a robe and couch. I liked the furniture and decor, and the TV is a big flat screen. The bed and linens were excellent quality.

I did not find the staff unhelpful. In fact, I found everyone nice. The wine, cheese, and chocolat bar was really good, and they serve their food in the regular bar area, which made for a pleasant evening.

People are right who complain about the hotel charging for everything, but if I paid $100 on hotwire or priceline for this, I would be extremely happy.

the workout center is very good, and the pool is absolutely gorgeous - a throw back in time with lots of chairss, tiles, a real deep end. Do not miss this if you are a swimmer.

In short - great location, very nice hotel, and a bargain if you get this via a discount broker given everything.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New-England-wanderer's Summary
Date of Stay: March 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 50-64
Member since: March 03, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Was this review helpful? Yes No
Check Rates
Average price*: $307 (year-round)
Call now to book: 800-980-6424 from InterContinental.com

Reviews of InterContinental Chicago

( 75-79 of 275 )
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InterContinental Chicago Address

505 North Michigan Ave, Chicago, IL 60611