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Quality Inn & Suites: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
2 of 5 stars 18 Reviews
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TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#11 of 12 hotels in South Portland
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  • Rooms: 108
  • Address: 738 Main St. South Portland, ME 04106
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Two story Motor Inn with modern guest accommodations; located near the downtown area; 3.5 miles from PWM airport. This description is based on information provided by the hotel.
Business Center No Fitness Center Free High-Speed Internet No Free Parking Pets Not Allowed No Restaurant No Room Service Swimming Pool
Check Rates: $76 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Quality Inn & Suites

( 2-6 of 18 )
“Total Lack of QUALITY”

Quality Inn & Suites

1 of 5 stars
Saint Louis
Jul 21, 2008

Arrived late - after Midnight and were given our initial room - requested non smoking. Enter the room to find a dirty wet towl on the bathroom deck and extremely fresh water and a multitude of hair in the shower - at 1 AM??? There is only one employee present - who else could it be? Inform this employee at the front desk - not so much as an "I apologize for the trouble". The next room - a smoking room complete with burns in the mattress - has a terrible odor and bugs in the bathroom linen. It is 2 AM and completely useless to complain - Do we want to spend the few hours I have to rest moving rooms incessantly?
Informed the front desk of our troubles in the morning and were PROMPTLY informed that we would receive a $20 discount off our room - the same initial rate we were quoted hours earlier when we first inquired about vacancy. The "PLEDGE" to take care of their customers is a farce and if they continue to run this type of establishment they will soon be out of buisiness - I can only hope. We will NEVER patronize this Quality Inn, or any other for that matter - regardless of the franchisee... Hotel chains need to take responsibility for all establishments posting their corporate name.

  • This TripAdvisor Member:
    • Liked — Nothing
    • Disliked — Everything
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cbmertz's Summary
Date of Stay: July 2008
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 35-49
Member since: July 27, 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $76 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Not sure we'd come back”

Quality Inn & Suites

2 of 5 stars
Maryland
Jul 18, 2008

We were flying into Portland late on a Thursday night and needed a place for one night before heading up the coast for a vacation, so we picked this place. The night manager gave us Room 102, but the room was stuffy and smelled somewhat like BO. (It had been a not day and the air conditioning was turned off when we entered the room). I walked back to the front desk and asked to see - or smell - another room, and the clerk was more than happy to do so. He showed me Room 241 (in the main building) and it was much nicer - more modern - and was simply a little stuffy. In 10 minutes the air conditioner took care of that.

I always like the free internet and free breakfast at Quality Inns, but this breakfast was pretty cheap. The highlight was the do it yourself waffle maker. The lowlight was watching the desk clerk prepare the frozen in a can OJ. Coffee though was surprisingly good. A diverse crowd at breakfast: tourists and Roadway truckers.

At $130, I thought it was a bit pricy for the accomondations, but not unusual for the Portland area.

Would I go back? Not sure. I think I'd want something a little nicer.

Was it awful? Not at all.

And the desk clerk was very accomodating, especially with the change in room.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
schulzwh's Summary
Date of Stay: July 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: August 22, 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $76 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“What a Dump!”

Quality Inn & Suites

1 of 5 stars
Rhode Island
Jul 8, 2008

Where to begin? There was a strange odor in the sparse, dimly lit lobby. The sign out front said "open under new management". This place could be the poster for a "Tired Property." The balconies were deteriorating and severely needed repair and paint. When we entered the suite, there was a very unpleasant odor. While the interior was neat, the radiator cover was separated, the bath tub was not clean and the toilet paper holder was broken in half and the roll sat on the back of the toilet. My sinus and head became instantly stuffed, and my traveling companions experienced the same. After some discussion with the front desk, they did cancel our reservation, but gave no paper showing the cancelled reservation. I am awaiting my next credit card statement to see the credit. Quite a disappointment for a national chain at any price.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagieMae's Summary
Date of Stay: June 2008
Traveled with: Friends
Visit was for: Quality time with friends
Age group: I prefer not to answer
Member since: November 03, 2003
  • My ratings for this hotel are:
    • 1 of 5 stars Cleanliness
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Other
Was this review helpful? Yes No
Check Rates
Average price*: $76 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Much nicer than the reviews”

Quality Inn & Suites

May 11, 2008

Booked the hotel for 2 nights on line to attend a vendor showing in Gorham. I must say that I am completley baffled by some of the negative reviews I read on line of this hotel. I found the hotel to be perfectly fine especially for the discount price. The desk staff appeared to be a family and were both very helpful. The room staff did an excellent job. We enjoyed the nice breakfast room with waffles etc....I would stay here again and feel I got an excellent deal for the price.
If there was even one tiny thing that may have been what people had mentioned , I did notice a slight "closed up" smell when first entering the room, but after opening a window the room aired out nicely, and the smell was gone. The king bed was comfortable, the room tastfully furnished, and the hotel itself appeared to have been updated recently. It was quiet and all in all it looked and was much nicer than the pictures show it to be on line. I would not hesitate to stay here again if looking for a value price. For those who want a luxury Hotel stay...I would say you will be happy (I stayed at this hotel 3 weeks earlier) with the Marriot at Sable Oaks. You will pay 3 times as much as you will at the Quality Inn but If you are looking for top of the line as opposed to excellent value for your money, than you may prefer that hotel. I can say from my experience the Quality Inn is fine. I found none of the problems I had read on line.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inishowengirl's Summary
Date of Stay: April 2008
Member since: May 11, 2008
Was this review helpful? Yes No
Check Rates
Average price*: $76 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“oh it's a hotel”

Quality Inn & Suites

Mar 3, 2008

My husband and I made reservations at quality inn in south portland,it was or anniversary and our one nite away from our 5 kids.When we got there to check in the lady was nice talked a lot but nice we had a little trouble finding the room,we get in the room it's a little cold but it's no big deal,so we sit to eat and watch HBO the tv dont turn on there where 2 tvs in the room one in the stand where it goes the other tv was on the top of the tv stand not pluged in,so we plug the tv in and no cable so we call the front desk and tell her the cable in this room is out so she came up and moved us to a new room this room had two beds and that was fine so we sit a second time to eat and watch tv not even five minutes later she calls up and said she gave us a truckers room and that we have to go back the the first room and just wiggle the wires to the tv to get the cable to work we just wanted what we paid for she became very rude it's so crazy that we had to move even one time when we had reservations we never did stay the nite there and never will ever again...we spend almost a hour in a screaming match with her.....she never even apologized for anything that nite,never did get the nite out on my 2nd anniversary

  • This TripAdvisor Member:
    • Liked — nothing
    • Disliked — the staff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
goblinswife's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: March 03, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $76 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Quality Inn & Suites

( 2-6 of 18 )
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Quality Inn & Suites Address

738 Main St., South Portland, ME 04106