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SpringHill Suites Philadelphia Willow Grove: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 25 Reviews
5.0 of 5 stars
14
4.0 of 5 stars
7
3.0 of 5 stars
2
2.0 of 5 stars
1
1.0 of 5 stars
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TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#1 of 5 hotels in Willow Grove
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 155
  • Address: 2480 Maryland Road Willow Grove, PA 19090
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
No Business Center Fitness Center Free High-Speed Internet Free Parking Pets Not Allowed No Restaurant No Room Service Swimming Pool
Check Rates: $174 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of SpringHill Suites Philadelphia Willow Grove

( 7-11 of 25 )
“It is what it is.”

SpringHill Suites Philadelphia Willow Grove

3 of 5 stars
Rhode Island
Dec 3, 2007

Husband and myself stayed over the Thanksgiving holiday. The hotel room was nice small kitchenette small livingroom. The bed pillows we HORRIBLE. I should have brought my own to sleep on then it might not have been so bad. The matress was your typlical hotel mattress. Nothing special. The room was very clean. Hotel staff was friendly. At the desk that is. Cleaning help not so friendly. You barely got a smerk out of them when you said hello or good morning. After the second day I gave up. The free continental breakfast wasn't really worth it in our opinion. The staff had a difficult time keeping up with the empty baskets and bins holding varous foods such as dry creal, fruits, tiny milk cartons,and most popular batter for making your own waffle. The first morning there we went down to eat and the room was packed. So packed the hotel opened up a conference room for people to sit in. My husband hates crowds so he was not too happy to see this at 9am. The next morning we went down later figuring we had pick a popular time the previous day. Well, nope same as the other day way too crowded and hardly any food restocked. We just went out to eat for breakfast the rest of our stay. THe breakfast food was fine at the hotel it was just the crowds and lack of food that diappointed us. I would recomend this hotel to others just don't go on a major holiday. Clearly the hotel is not used to the large crowds and since you''ve basically paid for the "free breakfast" in your room rate it's a shame if you have to skip out to find breakfast elsewhere.

  • This TripAdvisor Member:
    • Liked — Close to the highway
    • Disliked — Food service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
littlemeshe's Summary
Date of Stay: November 2007
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 25-34
Member since: November 18, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $174 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Beautiful Hotel”

SpringHill Suites Philadelphia Willow Grove

5 of 5 stars
Buffalo
Aug 13, 2007
2/2 found this review helpful

This is a beautiful and clean hotel. Our room had a double bed, along with a sofa bed, chair, kitchenette area(fridge & microwave). There was plenty of room to move around. Great hot /cold breakfast(make your own belgium waffels) eggs,sauage or cold cereals, juice,pastries, etc. Staff was friendly. There is also a mini store to purchase snacks, pizza, sodas. You can control the temp. in the room and even open the windows for fresh air. The beds are so comfortable feels like you are sleeping on a cloud.

  • This TripAdvisor Member:
    • Liked — chose of hot and cold breakfast
    • Disliked — n/a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa247's Summary
Date of Stay: August 2007
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 35-49
Member since: June 18, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Tourists
I do not recommend this hotel for:
Young singles, Pet owners
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $174 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“not impressed my friends”

SpringHill Suites Philadelphia Willow Grove

1 of 5 stars
san francisco
Apr 17, 2007
0/2 found this review helpful

Had to book last minute for a meeting and paid $250 night. My room was full of smoke and when i requested another room they said they were sold out. They offered to use a room air freshener? Yea right that smell is embedded in the sheets and curtains.

The in-room Jacuzzi felt so 1988 not to mention the amount of water it would take to fill that thing! I can't beleive it's only 4yrs old?

Not recommended and I'm usually not picky.

Upside. The staff was friendly at check in.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thankfulreviewer's Summary
Date of Stay: April 2007
Traveled with: Solo traveler
Visit was for: Business
Age group: 25-34
Member since: April 17, 2007
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service
Was this review helpful? Yes No
Check Rates
Average price*: $174 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“A Nice Clean Place”

SpringHill Suites Philadelphia Willow Grove

Feb 18, 2007
2/2 found this review helpful

I coach a soccer team that was playing a tournament in nearby Horsham, Pa. After researching, I found Springhill was highly recommended. I spoke to the Sales Manager who was very helpful in setting up a nice rate and a block of rooms for the team. The hotel is in a very nice area and blocks away from numerous malls and restaurants. The streets are very easy to navigate and getting from place to place is very straightforward.

As for the room, I was in a Suite with 2 double beds. The entire place was spotless, the bathrooms were clean, kitchen was clean and the floor/rugs were clean. The room was not very spacious....almost like they tried to cram way to much. When you walked through the bedroom to the bathroom, it was a tight fit because the beds were too close to the dresser which left no walking space. The beds were comfortable and the A/c could have been a little colder. It seems like it ran on a special timer where it would only be really cold during certain block hours. There was a "sitting/living room" area but it was not separated by any doors. If you had someone watching Tv in the bedroom and in the sitting room you will get conflicting sound waves. If you tried to sleep, it was hard to drown out the noise if someone was in the sitting room, also because of no separation of the rooms.

The kitchen area was clean but the fridge was not very effective. The dial in all the fridges are fixed (cannot regulate temps) and they were "cool" not cold. Even after putting something in there for 8 hours, you were lucky if it was just a little bit chilled. The pool was connected to the outdoor patio which is shielded and gated from the parking lot so it felt more like a fenced in backyard instead of being out in the open, which was a very nice positive. Parking is not a problem and the breakfast was better than many all you can eat restaurant buffets. I do recommend this hotel.

  • This TripAdvisor Member:
    • Liked — Suite - Sitting Room
    • Disliked — Too cramped
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
No_Roaches_Please's Summary
Date of Stay: August 2006
Traveled with: Large group or tour
Visit was for: Personal event (wedding, ...)
Age group: 25-34
Member since: July 19, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Pet owners
I selected this hotel as a top choice for:
Sporting event
Was this review helpful? Yes No
Check Rates
Average price*: $174 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Delightful!”

SpringHill Suites Philadelphia Willow Grove

Nov 27, 2006
3/3 found this review helpful

We stayed for 2 nights over Thanksgiving and were more than pleased with the room and with the property itself. I was surprised that the hotel was 4 years old because it seemed brand-new. The rooms are a little tight, but everything you need is there - sofa, microwave, wet bar, desk. Very convenient to the Penna. Turnpike. This is a very quiet property in a residential area. We look forward to staying here again because the price was right, the service was superior, the property was clean, and the room was restful.

  • This TripAdvisor Member:
    • Liked — Very clean; very convenient
    • Disliked — Rooms were a bit tight
    • Tips/Secrets: — Get down to breakfast early before the crowds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Criticaltraveller's Summary
Date of Stay: October 2006
Traveled with: Spouse / significant other
Visit was for: Personal event (wedding, ...)
Age group: 50-64
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, Great pool scene
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $174 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of SpringHill Suites Philadelphia Willow Grove

( 7-11 of 25 )
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SpringHill Suites Philadelphia Willow Grove Address

2480 Maryland Road, Willow Grove, PA 19090