Just returned from the Hilton and a Broadway weekend..(4 musicals in 3 days!) This was our first time staying at Hilton Times Square. To those of you who are going within the next few months be warned of the construction on 41st street. The noise is deafening and it starts early. We were put in a room right above it all. When we called to change rooms we were told that there was nothing available except a handicapped room. This really surprised us as we were there at 2:30 in the afternoon on a Thursday but we grabbed the room and the difference was like night and day. Even though the room faced 42nd street, you would be hard pressed to hear anything and the view was great. From then on it was peace and quiet.
The room was clean and a good size, the bed was ok. Because it was a handicapped room there was no large closet and only a small sink in the bathroom but we were only there for the weekend so it was no big deal.
The elevators were great, very fast in and out and yes everyone is right, this hotel is in the middle of everything. We had vouchers for breakfast but their so called restaurant is just a continuation of the bar area and was very noisy. The food (we had the breakfast buffet) was just ok. There are much better little cafes (more reasonable too) within a 2 block area of the hotel. We also had room service one night...2 bad hamburgers and fries 1 coke…. $60.00. If you are big into room service stick with the Marriott Marquis.
The staff was very friendly....Franklin, the concierge is wonderful and will help you with anything you need. There seemed to be quite a few business people staying there and we saw no children during our stay. Oh yes, they also have a small workout room that seems sufficient. We love Broadway and we love New York and we go often. All in all the Hilton did not disappoint us.

I'm giving this a three-star rating based exclusively on the hotel itself - not the location. If you factor in the location, it is raised to a four-star rating.

The room was nice - had an "adjoining door" which I'm not a big fan of - I could hear people talking and laughing loudly in the next room. Fortunately, it didn't last through the night. The room was clean and the bed was very comfortable. I thought the common areas (hall, elevator) where a little unkept - but as long as the room was nice, I consider that less important.

Ice was available on my floor, however there was not an ice container in my room. I didn't bother to call for one - and bought bottled water at a nearby shop. My room (on the 29th floor) had a nice view of 42nd Street, very good air conditioning, and was a very nice size.

It was a little tricky finding the entrance to this hotel from 42nd Street - it's a narrow entry - very low-key - to an entrance that takes you to two elevators that go up to the lobby on the 21st Floor of the building. The front desk staff were very nice and welcoming. As a Hilton Honors member, I also had a "welcome letter" upon my arrival.

The value was average for NYC standards - I've paid a little less for a better room - but then again, those rooms weren't in the heart of the Theatre District and Times Square.

For first time travellers to New York there is no better location. Staying in Midtown means everything is easily within reach, the subway station is only a minute away, with cinemas, numerous restaurants, broadway shows all within walking distance.

The hotel itself is suited to both the business and lesiure traveller. The rooms are a fantastic size and are very clean and comfortable. The bathroom was great although on my previous visit was a little dated. The service is top notch and the views are great.

The cost of staying at this hotel is very expensive (as is all of New York) however for all the benefits of staying in such a great location, I keep going back.

If you require a fridge please email or ring ahead and request one, I sent through the day before and they send me about 4 confirmation emails from various departments to ensure that my request was fufilled. Now that is service. I have not tried the food in the hotel and really with so many good restaurants so close by why would you pay hotel inflated prices to eat there is beyond me. There is no need for breakfast as there is a place across the road (Pax Food) that's great for breakfast and has salads, sandwiches & pizza for lunch. Highly recommended

The Hilton Times Square is fantastic. Stayed there in April with our 1 year old son. The staff were helpful and friendly and could not do enough for us. Ten minutes after arriving in our room, the cot (crib) was delivered, completely made up. The room was spacious with a king size bed and the housekeeeping was second to none. Would not hesitate to recommend this excellent hotel. The location is unbelievable and the subway station is very close by.