We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Sheraton Suites Philadelphia Airport and Philadelphia?

We'll send you updates with the latest deals, reviews and articles for Sheraton Suites Philadelphia Airport and Philadelphia each week.

Sheraton Suites Philadelphia Airport: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 88 reviews
88 Reviews
5.0 of 5 stars
11
4.0 of 5 stars
21
3.0 of 5 stars
16
2.0 of 5 stars
21
1.0 of 5 stars
19
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#43 of 78 hotels in Philadelphia
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 251
Description: Atrium-style all-suite hotel 6 miles from business district, 3 miles from Sports Complex - 1 mile to airport. This description is based on information provided by the hotel.
Address:
4101 B Island Avenue
Philadelphia, PA 19153
Check Rates: $172 Avg. Price
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

TripAdvisor Traveler Reviews

Reviews of Sheraton Suites Philadelphia Airport

( 7-11 of 88 )
“Great for families! But service is not great.”

Sheraton Suites Philadelphia Airport

4 of 5 stars
California
Jun 11, 2008

We booked this hotel using Starwood Preferred Guests Cash and Points. It was a deal! The room is a true suite with a seperate bedroom with a king bed and a double pullout sofabed in the living room. Really nice everywhere and clearly recently renovated. Front desk was shocking. Not helpul and she was beyond disheveled. We asked about linens on the sofabed and she said we would have to check it out. They didn't look clean, so we called housekeeping and no response. Blankets were also a problem. Had we arrived earlier we might have sorted this out better. Our flight arrived at 10:30 p.m. and the hotel restaurants were closed. Front desk suggested vending machines which didn't work . One didn't work at all and the other ate change every other purchase.

However, for families this is a great option. Nice rooms, great amenities, comfortable. We are loyal Starwood guests, and although problems, this is are really nice property that appears to be going through some staffing issues.

  • This TripAdvisor Member:
    • Liked — Nice Airport Hotel , Seperate Bedroom, Great Sheraton Beds and Linens on King bed
    • Disliked — Front Desk, No 24 hour room service for airport hotel, Dirty sheets on sofabed,
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gemma'smum's Summary
Date of Stay: May 2008
Traveled with: Family with teenagers
Visit was for: Business
Age group: 35-49
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, A romantic getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Other
Was this review helpful? Yes No
Check Rates
Average price*: $172 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Hotel nice, service horrible”

Sheraton Suites Philadelphia Airport

2 of 5 stars
new jersey
May 13, 2008
0/2 found this review helpful

I thought the hotel was very nice. The rooms had a bedroom in a separate room which i loved. the furniture was great as well. however, the room did smell a bit like cigarrette even though non smoking.
we stayed for the weekend and wanted to go into phili town to check out some of their night spots. we asked the reception lady on saturday night to get us transportation, because none of us wanted to drive. the lady was extremely rude and was not helpful at all!!
we ended up taking a shuttle to the airport and getting a cab from there. What a mission for a cab!!!!!!!!
it was ridiculous. the service is horrible, i wouldnt stay there again.

  • This TripAdvisor Member:
    • Liked — new furniture.
    • Disliked — service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ab82Ab82's Summary
Date of Stay: May 2008
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 25-34
Member since: May 13, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 5 of 5 stars Rooms
    • 1 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles, A romantic getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $172 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Wow”

Sheraton Suites Philadelphia Airport

May 1, 2008
1/1 found this review helpful

WOW!!! This hotel went from night to day. The lobby was beautiful. They installed this new high tech computer area. It ws suberb. The front desk ws sweet. One agent even booked my dinner reservations downtouwn and called me in my room to remind me when it was time to leave. The food was good. I recommend this hotel to all people. Especially buisenss travellers. The value is phenomenal.

  • This TripAdvisor Member:
    • Liked — The renovations
    • Disliked — the menu prices
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NefertitiLosAngeles's Summary
Date of Stay: April 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 50-64
Member since: May 01, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Tourists
I selected this hotel as a top choice for:
Business meeting / Event, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $172 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Renovations Have Made All the Difference”

Sheraton Suites Philadelphia Airport

5 of 5 stars
Boston, Mass
Apr 25, 2008
1/1 found this review helpful

The newly renovated lobby and guest rooms are beautiful and make this property my new Philly Airport hotel choice. The guest rooms have been completely remodeled and are very accomodating. The lobby features an all new internet station with multiple terminals as well as remodeled bar and restaurant area. Staff is friendly and courteous. Shuttle service to and from airport was timely with very informative driver. In all, a great experience.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kittysbak's Summary
Date of Stay: April 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: April 25, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Management Response
kittysbak, Director of Sales and Marketing
(Management representative)
Apr 29, 2008
We are very happy to announce that our renovations are complete. We are excited with the addition of the LINKS--Sheraton's free high- tech center for our guests usage. It surely helps the guest to stay connected while away from loved ones and the office. We are proud to announce the opening of Relish-- the first of its kind gourmet burger restaurant-in the begining of May 2008. We welcome our guests to expereince Relish and give us feedback. When you stay with us you are not a confirmation number--you truly BELONG. We look forward to future vists to our newly renovated expereince that we offer here at the Sheraton Suites Philadelphia Airport.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $172 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Ok to stay”

Sheraton Suites Philadelphia Airport

Apr 7, 2008
1/1 found this review helpful

Lobby is well done and the restaurant is nice with a lounge/bar.

The hotel has a hollowed square shape to it. The restaurant is on the first floor with nothing but sky up above. This hollowed cavern makes for lots of echoed noise in the morning.

The rooms are recently redone well kept. The furniture is very nice and the now standard 3ft HD flat screen TV. Like most business traveling hotels, the internet will cost you.

The staff was very friendly and the location of the hotel is perfect if you need to depart from Philadelphia airport early. Although it is close to the airport there is no noise from the jets.

There is really nothing in walking distance to shop or eat.

  • This TripAdvisor Member:
    • Liked — business location
    • Disliked — no free wireless
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pilotss2001's Summary
Date of Stay: April 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: March 31, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
People with disabilities, Older travelers
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Management Response
Diggy7199, Director of Sales and Marketing
(Management representative)
Apr 29, 2008
We are very happy to announce that our renovations are complete. We are excited with the addition of the LINKS--Sheraton's free high- tech center for our guests usage. It surely helps the guest to stay connected while away from loved ones and the office. We are proud to announce the opening of Relish-- the first of its kind gourmet burger restaurant-in the begining of May 2008. We welcome our guests to expereince Relish and give us feedback. When you stay with us you are not a confirmation number--you truly BELONG. We look forward to future vists to our newly renovated expereince that we offer here at the Sheraton Suites Philadelphia Airport.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $172 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Sheraton Suites Philadelphia Airport

( 7-11 of 88 )
Travelers Who Viewed This Property Also Viewed
*Average price
Write Your Own Hotel Review
Been to Sheraton Suites Philadelphia Airport? Share your experiences!

Do You Own Sheraton Suites Philadelphia Airport?

Sheraton Suites Philadelphia Airport Address

4101 B Island Avenue, Philadelphia, PA 19153