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Hampton Inn New Orleans - Downtown French Quarter Area: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 77 Reviews
5.0 of 5 stars
34
4.0 of 5 stars
33
3.0 of 5 stars
6
2.0 of 5 stars
3
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#26 of 156 hotels in New Orleans
Show Hotel DetailsHide Hotel Details
  • Hotel class: 2 of 5
  • Rooms: 187
  • Address: 226 Carondelet Street New Orleans, LA 70130
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Located just on block from the Historic French Quarter the Hampton Inn Downtown combines historic charm with modern conveniences. Converted historic... This description is based on information provided by the hotel.
No Business Center Fitness Center Free High-Speed Internet No Free Parking Pets Not Allowed No Restaurant No Room Service No Swimming Pool
Check Rates: $163 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Hampton Inn New Orleans - Downtown French Quarter Area

( 10-14 of 77 )
“LOVED the Sugar Bowl”

Hampton Inn New Orleans - Downtown French Quarter Area

5 of 5 stars
North Kingston, GA
Jan 2, 2008
1/1 found this review helpful

The reservations team was very gracious in helping me book for the Georgia Sugar Bowl game.

Parking/Valet was very courteous.

When we were checking in, our room was "not available" ? but the guy at the desk were really nice at helping check our baggage and giving directions/restaurant suggestions.

Maids did not service our room well, did not understand what I was saying and their manager seemed to be very upset with us still being in the room the next night (even though we had requested a late check-out timing)

The night auditor was also very helpful when we ran into a problem the first night there with maid service.

The girl who checked us out was very nice in calling us our cars.

  • This TripAdvisor Member:
    • Liked — Desk Clerks
    • Disliked — Maid Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrazyDog5301976's Summary
Date of Stay: January 2008
Traveled with: Friends
Visit was for: Hobbies / interest / culture
Age group: 25-34
Member since: January 02, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Sporting event
Was this review helpful? Yes No
Check Rates
Average price*: $163 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Believe What You Read”

Hampton Inn New Orleans - Downtown French Quarter Area

3 of 5 stars
Ewa Beach, Hawaii
Dec 30, 2007
4/5 found this review helpful

Okay, here's the scoop: Yes, the rooms are small, yes, the rooms (many of them) not only have no view, but actually overlook a brick wall(this is NOT charming, as it would be in say, New York, or perhaps London - it is dark and annoying). However, to balance that out, the staff is very interested in doing what they can for you, and even more interesting (and appealing) is that they don't get defensive or bristle when doing so.
As another reviewer said, if you can score a corner room, you will have more space - as the standard rooms are diminutive by any definition.
Again, on the bright side, while not actually IN the French Quarter, the hotel is one block west of Canal, and Carondelet St. (the street the hotel is on) turns into Bourbon St after crossing Canal ... so can't get much closer. There is a Walgreen's two blocks away, and The Riverwalk Mall is only about six blocks ...near Harrah's casino.
Cloud: Valet parking costs nearly $27 a night. Silver lining: The valet is friendly, helpful and seems to be expedient.
The only other thing that might affect our decision to return (and this is not the fault of the hotel) is that the sidewalks are closed on alternating sides so that you MUST cross the street in the middle of the block to walk down to the French Quarter. In other words, as you turn right out of the hotel, the sidewalk is closed on the right hand side, so you walk on the left hand side, then a block down, it is closed on the left, so you must again cross mid-block to walk on the right. We had a toddler in a stroller with us, and that made getting to and from a bit of a challenge (there are street car tracks down the middle of the street - making a stroller a bit cumbersome).

  • This TripAdvisor Member:
    • Liked — Staff
    • Disliked — Standard rooms have brick wall views
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boeing767's Summary
Date of Stay: December 2007
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: October 31, 2004
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $163 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Location, Nice Hotel”

Hampton Inn New Orleans - Downtown French Quarter Area

4 of 5 stars
Birmingham, Alabama
Oct 28, 2007
3/3 found this review helpful

This Hotel was comprabale to other Hampton Inns I have stayed in. The room was not huge, but was plenty big enough for 2. Nice bathroom, although not yet with the special shower heads that most other Hampton Inns have. Comfy bed as usual. The view was not good at all... a brick wall 3 feet from our window! But this did not really bother me, as we were not in the room that much. The staff are very accommadating, and I am sure that if you call ahead and request a view, it would not be a problem.

I got a good rate on the Hampton Inn website, but then found a lower one hidden away on another part of the site. When I called and asked if they could change my rate, it was done with no problem.

The location of this hotel is ideal. It is about 2 blocks from Bourbon Street and the French Quarter, and an easy walk to Jackson Square, the river front, the french market, and anything else you might want to see in that area. That means you have very easy access to the French Quarter without the nosie of late night revelry.

Overall, I had a good experience with this hotel. New Orleans is a great city and they need our help to rebuild. There was even a letter in the hotel room thanking us for rebuilding New Orleans "one hotel room at a time." I was happy to do my small part and would do it again. I have heard nightmares about security in the city, but I was out until around midnight a couple of evenings and there was a heavy police presence wherever I went. Just use common sense and you should be fine.

  • This TripAdvisor Member:
    • Liked — Great location for a great price
    • Disliked — The view... or lack thereof.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brooky224's Summary
Date of Stay: September 2007
Traveled with: Friends
Visit was for: Personal event (wedding, ...)
Age group: 25-34
Member since: October 28, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene, Pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Business meeting / Event, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $163 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Better than you would expect”

Hampton Inn New Orleans - Downtown French Quarter Area

4 of 5 stars
Philadelphia
Oct 2, 2007
2/2 found this review helpful

This Hampton is better than your average Hampton, with a decent free breakfast and happy hour on the 4th floor. The corner rooms are great, with tall windows and spacious living areas. The regular rooms can be a little small and all of them are a little raggedy in spots, but New Orleans has always been a little raggedy. Where this hotel truly shines is proximity to the French Quarter. The hotel is situated one block of Canal street at the top of what becomes Bourbon Street (Carondalet Street). Even if Bourbon Street is not your final destination, the hotel sits on the streetcar tracks leading uptown and is a block from the new line that runs up Canal to City Park. By no means is this the fanciest hotel, nor is it a hidden gem but the rates are typically good and it is above average for a Hampton.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick121's Summary
Date of Stay: September 2007
Traveled with: Friends
Visit was for: Personal event (wedding, ...)
Age group: 25-34
Member since: June 20, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, Girlfriend getaway, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Gambling / Casinos
Was this review helpful? Yes No
Check Rates
Average price*: $163 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Worst Hampton Inn customer service experience ever!”

Hampton Inn New Orleans - Downtown French Quarter Area

2 of 5 stars
New York City, New York
Aug 18, 2007
1/2 found this review helpful

First let me say that I really enjoy staying at the Hampton Inn because the rooms are usually spacious, the service is great and the free breakfast is a plus. However, upon my arrival, I received horrible customer service as if I were inconveniencing the front desk employee. Initially, it was unclear where the elevators were so I ended up heading to the elevators in the office building and told by someone that I was going the wrong way. You have to use your room key to access all floors, except the lobby, which can be a little annoying. The lobby area and the elevators are a little seedy. Definitely not up to the standards of other Hampton Inn hotels
The room is also very small compared to other Hampton Inn hotels. I stayed in a room with a king sized bed and the bathroom is one of the smallest I have seen. It contained a stand up shower (and no bathtub) There was no spacious closet like I'm used to. The TV, closet space, and bureau were all part of one big armoire in the room. I called to schedule a wake up call at 6:30am, which I never received. Then I asked the front desk to call a cab for me. I allowed myself plenty of time. However, even when I got downstairs, I still had to wait for an additional 20 minutes, almost arriving late to my morning meeting.
For the first time ever, I decided to use the 100% Customer Satsifaction guarantee. I called several times and left my complaint with an employee who said she would pass it onto the asst. manager. However I never received a return phone call so I called the hotel and reached her and she said they would credit my account. She also hoped that I would come and stay at that hotel again. She is a new asst. manager and says that she is looking forward to improving the customer service at that location, which is definitely something to keep in mind.

  • This TripAdvisor Member:
    • Liked — location
    • Disliked — customer service, using room key to access floors
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
travelgal95's Summary
Date of Stay: August 2007
Traveled with: Solo traveler
Visit was for: Business
Age group: 25-34
Member since: August 18, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Young singles, Girlfriend getaway, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $163 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Hampton Inn New Orleans - Downtown French Quarter Area

( 10-14 of 77 )
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Hampton Inn New Orleans - Downtown French Quarter Area Also Known As

Address: 226 Carondelet Street, New Orleans, LA 70130