My boyfriend & I visited The Bienville House June 27-June 30, 2008. TravelZoo was promoting a summer special for this hotel which caught my eye, however I was a bit nervous after reading some of the reviews on TripAdvisor.
All in all, we had a fantastic stay at the Bienville. The location couldn't be better as we were able to walk to Bourbon Street, Canal Street, Harrah's, the French Market and the River Walk very easily. Our room was just as promised online, with a very comfy king-sized bed and seperate dressing area. The hotel itself seemed to be in great condition and had a wonderful, boutique feel to it. The public areas were always well kept, including the pool which we did not have time to use. The hotel also served a free continental breakfast which was typical of what you'd find at most hotels - pastries, bagels, cereal & fruit. It was a fine start to our day...especially since it was free. The woman working the breakfast was quite odd - very friendly, but also a bit too talkative. I know that sounds rude to say, but I'm not sure how else to describe our daily interactions.
We didn't experience issues with the staff the way other travelers have, although they certainly weren't the most accomodating team either. They strictly enforce their 3 pm check-in, despite our attempts to get into the room earlier. They do have a locked room to hold your bags until your room is ready.
Because of its location a few blocks from the river, we did experience a decent amount of noise - mostly the steam boat whistles as they pulled in & out. As a New Yorker, we weren't too phased by it but it may be something worth considering. The noise may also be less if your room isn't facing Decatur Street as ours was.
Overall, we loved our stay and were sad to leave. If we ever find ourselves in New Orleans again (which I hope we do), we will absolutely consider The Bienville House again. It is a great value for your money with it's ideal location and charming decor.







Value
Rooms
Check in / front desk







