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Hotel Monaco Seattle - a Kimpton Hotel: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 141 reviews
141 Reviews
5.0 of 5 stars
70
4.0 of 5 stars
47
3.0 of 5 stars
14
2.0 of 5 stars
7
1.0 of 5 stars
3
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#12 of 117 hotels in Seattle
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 189
Description: The Hotel Monaco Seattle, a 4-diamond luxury hotel, embraces the spirit of adventure in playful and sophisticated style. Walk through the doors and... This description is based on information provided by the hotel.
Address:
1101 Fourth Avenue
Seattle, WA 98101
Check Rates: $322 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Hotel Monaco Seattle - a Kimpton Hotel

( 16-20 of 141 )
“Room not what we were expecting”

Hotel Monaco Seattle - a Kimpton Hotel

Mar 26, 2008
2/3 found this review helpful

I stayed in a Queen/Queen room with 3 other people. We all agreed that our room looked much nicer, brighter, funkier, warmer online than it did in person. In reality it was dark, and not sure what was going on with the decor- it was very tacky, and not the type of room i felt like hanging out it all day. I felt the bed was comfortable, but my friends felt it was far too soft.

The person at the front desk when we first arrived was not very helpful. She was rather snobby and we felt like we were an inconvenience every time we asked her a question.

On the plus side, the lobby was very nice. The complimentary happy hour every night between 5-6 was also a great bonus. The bellboy and valet were very friendly and quite helpful when we asked for suggestions on where to eat. And overall the hotel was very clean, which is a must for me.

It was an okay stay. But i probably wouldn't stay there again, mostly because the room is not what I expected and though it was decent and clean, I guess it's not what I was looking for.

  • This TripAdvisor Member:
    • Liked — The service from the concierge and doorman, and happy hour!
    • Disliked — The room decor and one of the front desk staff, the rest were wonderful.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NicVancouver's Summary
Date of Stay: March 2008
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 25-34
Member since: March 26, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Pet owners, Families with young children, Families with teenagers
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Tourists
I selected this hotel as a top choice for:
Shopping
Was this review helpful? Yes No
Management Response
Steve080, Manager
(Management representative)
Apr 21, 2008
Hello, and thank you for taking the time to review our hotel. We are sorry to hear that your experience at check in and with the guest room presentation was not what you had hoped for. I have forwarded your comments to our front office manager to review the check in process for our internal training and follow up, as this is certainly not the Kimpton process. Kimpton Hotels recently received the highest customer satisfaction index in the hotel industry and are continually striving to provide exemplary service each and every time.

We would love to have you come and experience the Hotel Monaco all over again, and are confident that you will experience this exceptional commitment to our guest that we are so well known for. Please let us know if we can assist with any further reservation or answer any additional questions that may help to make your travel arrangements on your next Seattle visit.

Thank you again for taking time to comment on the Hotel Monaco Seattle, and hope we can make a better impression next time!

Steve S.
for Hotel Monaco Seattle
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $322 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Hotel”

Hotel Monaco Seattle - a Kimpton Hotel

4 of 5 stars
Kennewick WA
Mar 4, 2008
3/3 found this review helpful

Another pet friendly hotel. They even have a resident hotel dog. We had a corner room which was large and well appointed. I love the funky chic decor. Comfortable reading chaise and lamp. The windows in our bathroom were huge! The had sliding shutters to block out any viewing! It was Christmas time and they had a beautiful tree in the lobby and gingerbread house made by the staff. It lent itself to the holiday spirit while we enjoyed the complimentary wine and champagne tasting. (Try not to miss it...they even have beer and non-acoholic drinks) I would pick this hotel over Hotel Vintage Park because they do have a small workout room. Some of the equipment didn't work...my only complaint...and nothing to wipe the equipment with either.

  • This TripAdvisor Member:
    • Liked — Our room and the wine tastings at night.
    • Disliked — One of the treadmills broken and nothing to wipe down the equipment in the workout room.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juliebug52's Summary
Date of Stay: December 2007
Traveled with: Spouse / significant other
Visit was for: Business
Age group: 50-64
Member since: October 18, 2003
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Management Response
Steve080, Manager
(Management representative)
Apr 21, 2008
Thank you very much for your kudos on our Monaco Seattle. As a pet friendly hotel, we are truly commited to all guests, both "furry" and human alike.

The holidays are a splendid time to be in Seattle, and our gingerbread event is a rare treat - and is only on display for a short time, so you picked the perfect time. We hope we see you again at any of our Kimpton hotels. Since your last stay at the Monaco, our Vintage Park now has a furnshed fitness center on the second floor - just in case you might want to check it out.

Thank you again for your comments!

Steve Steading
for Monaco Seattle
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $322 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Stay”

Hotel Monaco Seattle - a Kimpton Hotel

Feb 19, 2008
1/1 found this review helpful

What a great stay. We went for a Seahawk game and it was awesome. The only downfall was the view at the building next to us, but we didn't complain. The room is was huge and the staff was helpful. We booked under the hotels website for the Seahawk package. No charge for parking and got a voucher for a taxi.

Only problem was that the taxi driver didn't want to accept the voucher and barely spoke English. Funny thing was is that I speak Arabic and called him on it he started making comments about my girlfriend on his cell phone to his buddy. It took him a second to realize what I just said to him and the fact that I could speak his language, His face was priceless. He still was an ass and I told him off. That is to be said about anywhere in a large city.

I told the head Doorman of the issue and he called the cab company promply for me to get an answer why they didn't take it. He apologized and offered to pay for the taxi. It was only a few bucks as you are 2 miles from the stadium.

If you go for any game, plan on a taxi to get there...but the return you are going to be humpin it back. It was great walk though and we didn't mind. It was right before Christmas was wonderful to see all the lights. You will see the homeless stowed away in some of the building entrances, but they leave you alone for the most part. Police presence is not the greatest in that area as they are down at the stadium. Most activities was within 7 blocks (Pike Street, waterfront, etc) and great coffee shops along the way.

The hotel is well mantained and the foyer is awesome. The wine tasting was available in the evening. I will be back and the best part is...you can take your dog. I will be taking my St. Bernard with me next time as he is part of the family.

There are two safes in the hotel which one is located at the service desk and the either is in the room. Bathroom was huge and the jetted tub is huge. The funny part was when house keeping walked in on my girlfriend who was getting dressed. We didn't hear her knock and she was doing turn down service. She screamed, my girlfriend screams and I hit the floor laughing. They started talking Spanish at each other and it worked out.

All in all....great place and I would recommend it to anyone for the price. Check online for their deals as they are just as good if not better. The besite contains deals and vouchers that other travel websites don't tell you about.

  • This TripAdvisor Member:
    • Liked — great experience
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seahawkan's Summary
Date of Stay: December 2007
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 25-34
Member since: February 19, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Tourists
I do not recommend this hotel for:
Great pool scene
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine, Sporting event, Concerts / Music festival
Was this review helpful? Yes No
Management Response
Steve080, Manager
(Management representative)
Apr 21, 2008
Thank you for your feedback, its great to hear about your stay in Seattle, and we are especially proud of our guest service and doorman staff who were prompt to get the issue resolved with the taxi voucher. Football season and the holiday season are definitely a fun time to be in Seattle.

Let us know of your next Seattle visit and your St. Bernard's name as we will gladly have some pet-friendly amenities prepared upon your next trip.

Please accept our apologies for the confusion with turn down service, this is certainly an anomoly and will be alerted for next time.

Steve Steading
for Hotel Monaco Seattle
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $322 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Very happy and will stay again”

Hotel Monaco Seattle - a Kimpton Hotel

5 of 5 stars
Manchester, United Kingdom
Feb 17, 2008
0/1 found this review helpful

Came in with my husband, parents and little dog. Rooms were spotless, quiet and well furnished. Staff were fantastic and very helpful and catered even to my little shivering dog.
Great location just a few blocks from the big shopping areas and Pike Place Market.

  • This TripAdvisor Member:
    • Liked — Really pet friendly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bbcake's Summary
Date of Stay: February 2008
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 25-34
Member since: February 17, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Older travelers, Pet owners, Tourists
I do not recommend this hotel for:
Great pool scene
I selected this hotel as a top choice for:
Great food / Wine, Shopping
Was this review helpful? Yes No
Management Response
Steve080, Manager
(Management representative)
Apr 21, 2008
Thank you for your great feedback! To us, your pets are an important part of your stay, and we are so glad to have made an impact.

We hope to see you again at the Monaco Seattle, and thank you again for your comment!

Steve Steading
for Hotel Monaco Seattle
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $322 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Elegant but friendly, not stuffy”

Hotel Monaco Seattle - a Kimpton Hotel

4 of 5 stars
Flagstaff, AZ
Jan 30, 2008

My husband and I stayed here one night with our son and daughter-in-law in the next room. Our room looked out onto Spring Street. The room was not particularly large, but it was fine for our needs. The bathroom was all inclusive. It was all very luxurious except that the bathroom sink was very slow-draining. You have turn-down service, fun colorful bathrobes and the NY Times in the morning. There is a coffee maker but the one in our room had a defect. It said "pause & pour" but when I lifted the coffee pot it leaked all over which means the filter basket was missing the mechanism.
The service was excellent from the valet to the bellman to the front desk people. You do not park your car in their lot, the only choice you have is to use the valet. It is about $30/day charge for the parking lot which is added to your bill and of course you tip the people each time they get your car so we only took the car out once to go to the Space Needle Restaurant. We walked to Pike Place Market and other places in the area. Bring good walking shoes and be prepared for hills. There is an Hour of Indulgence in the lobby from 5 to 6 p.m. but I really feel the word "indulgence" should be removed and they should just call it Happy Hour. They had one red wine, one white wine, one type of soda and absolutely nothing to eat. No snack to go with the drinks. I asked a woman who was pouring drinks if there was anything like peanuts -- anything at all and she said "no, but that sounds like a good idea". I'm sure they have people ask all the time even though she acted like I was the first person who ever inquired. For such a fancy hotel, I was really surprised and wondered why they used the word "indulgence". I have stayed at Inn Suites hotels where they have a happy hour with drinks and popcorn so you would think a Kimpton hotel would have some kind of snack.
This is a pet-friendly hotel which was so surprising to me. I guess it just seems too elegant for that but I will say it was very clean and I never got the slightest hint of pet odors.
There is a restaurant in this hotel, but we did not eat there so I can't comment on that.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BritBorn's Summary
Date of Stay: October 2007
Member since: December 07, 2006
Was this review helpful? Yes No
Management Response
Steve080, Manager
(Management representative)
Apr 21, 2008
Hello and thank you for your feedback on the Hotel Monaco Seattle! It sounds like you had a wondeful itinerary in Seattle and that your stay at the Hotel Monaco overall was a great one. I wanted to let you know that your feedback truly is valuable to us, and that these comments are taken into consideration when the hotel is preparing programs specific for our guests. These include our "pet friendly" programs, our Dress for Success events, and even things like our business center, fitness center, and dining experiences. Rest assured that your comments on our "hour of indulgence" are noted as well, and we thank you!

We hope to see you next time in Seattle!

Steve S.
for Hotel Monaco Seattle
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $322 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Hotel Monaco Seattle - a Kimpton Hotel

( 16-20 of 141 )
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Hotel Monaco Seattle - a Kimpton Hotel Address

1101 Fourth Avenue, Seattle, WA 98101