We were visiting friends in Austin, decided to go to San Antonio for 2 days over Easter weekend. Only thing we could find was this hotel. When I got there, I was pleasantly surprised. They let us check in 2 hours early (we have a young child so this was helpful) and the room was large, clean, pretty new. It has a kitchen which is great with a kid. Well at 4pm, our door started to open. My husband was just out of the shower and not dressed. I thought someone was breaking in, my husband was yelling and I couldn't see who it was. I then grabbed the door only to find 2 kids about 10 yrs old and there mother (who was wearing a headscarf:Muslim). I slammed the door shut when I realized they must have been given a key by reception. I called down there 3 times, it went to voicemail. On our way out to dinner we stopped by the desk,my husband asked them what the deal was. They were very apologetic and said they would comp our room and give us a bottle of wine. That was ok with us, but I can't imagine being that family who saw some random guy naked. If it had been my kids I would have been pretty upset. Remember the Alamo takes on a whole new meaning. Anyway, that tainted my experience of the hotel, as well as their strange policy: you can pay them $15 to park in the garage, but if you leave and come back and it's full, then they will refund your money. Huh? There is a parking lot at the end of the block that is cheaper, so you may as well just park there rather than have to drive up and down to see if there is a space that you paid for. The breakfast was ok, pretty chaotic on a crowded morning. Thankfully it was free for us, otherwise $199 was way too much. If you can get it cheaper, hey take a chance.

This was our second stay here at Residence Inn,the staff were excellent,cleanliness was very good.The location couldn't have been better,just a minutes walk from the Alamo,and a couple of minutes to the Riverwalk.Buffet breakfast was very good and plentiful,Will definitely be staying here again.

good location, my 13 and 9 year old girls had not been to Alamo so it was a good educational experience for them. riverwalk is close by as well. check in was breeze. this was spring break week so hotel was very crowded. breakfast was a challenge to get around all the other people and toast a muffin but overall was about what you'd expect for a free breakfast. only complaint was the room I booked was just one big room with a queen bed and a sofa bed. wasn't bad for a short stay but most residence inns I've stayed at have two separate rooms, with each room having its own TV. A little misleading from the way it looks when booking on the website. otherwise a great stay.

Couldnt have been better! Exceptional staff! Will stay here everytime I visit San Antonio...if it is available.