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Staff was extremely helpful. I had booked a smoking room but they gave me the a non smoking room. Called them and they upgraded me to a suite. When I arrived I was also greeted with a card from the...more
Stayed in this hotel for three nights in August. Asked for non smoking room when booking on travel website, was given smoking without question at checkin. Realized room was a smoking room, when I...more
Dear Guest, We are sorry to hear about your experience at Les Suites Hotel, Ottawa. Our goal is to exceed guest expectations and based on your comments, we did not attain this goal. Please accept...more
We could not believe the size of this suite! It was huge. Like staying in an apartment. Along with a separate bedroom and a nice, well supplied kitchen, there was a washer in dryer in our suite. ...more
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