They took an hour to check me in, even with a reservation... I had to find my own room via the housekeeping staff. They 'held' $1200 on my credit card in the first 2 days and continued to hold more...more
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They took an hour to check me in, even with a reservation... I had to find my own room via the housekeeping staff. They 'held' $1200 on my credit card in the first 2 days and continued to hold more...more
I can't say enough nice things about this hotel and its owner. During Hurricane Ike, many people from the coast evacuated to the Lufkin area. The staff and owner (Kevin) did everything possible to...more
We booked a room five days in advance for a hurricane evacuation with check in on a Thursday. We received a call on Monday at 8:00pm cancelling our reservations. We were told the cancellation were...more
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